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See what our valued clients have to say about our service!
Jacqui
I can't quite believe we have been back in UK for a week! We are missing the warmth of Dubai very much. I have made comments on Tripadvisor of our super experience on board one of your yachts... This was a special day for us as we were celebrating our 30th Wedding Anniversary, and what a lovely way to spend an afternoon with your professional and caring team. We have regaled our stories to all our colleagues at work and have sent your link to 2 of our friends who live in Dubai who will definitely be looking to book with you. We cannot think of any way to improve the service the team provided ... From conversations with Ron, the reception from the ladies as we arrived, to the crew who looked after our every need ... Not that there were many demands - we were perfectly happy being sailed around! We compliment you on providing an excellent outing for us. Many thanks
Rebecca
To start with i have only one word for the entire Exclusive team! "Exclusive" indeed! The experience of working with everyone has been outstanding. David and Simon were very prompt and made adjustments in my favour to all the demands I made. Given the situation of the day of the event, everything went smooth and my guests all left more than happy. Mina was super on the day of the event! entertaining gusts and appearing out of nowhere when needed Love and hugs to all, till we work again!
Anakay
My group and I more than enjoyed our charter. It was a life time memory. From the beginning; booking with Costa to the end of our charter; with the crew the entire process was impeccable. The food from the catering service was nothing short of delicious and enjoyed by everyone in my group. The service I received from Xclusive Yachts is beyond 5 stars. We were treated and attended to at every moment very professionally. The yacht was sparkling clean and it was a delight to be served with refreshments and provide soft clean towels while on board. Rooms and bathrooms aboard were clean and beautifully kept. We felt comfortable the whole ride. Staff aboard was attentive to our every request and questions. They ensured our comfort throughout the charter. I was very pleased with the staff stopping in front of the Atlantis hotel to take a picture of my group. Every minute of the charter was a highlight I can't stress harder how amazing the charter was. I will definitely return and recommend this company to others traveling to Dubai. Thank-you tremendously for a lovely experience.
Mrs Stacey Cook & Mr Tim Cook (a very happy husband)!
I am writing to let you know how much I appreciate the outstanding service that Xclusive Yachts personnel provided last week. I chartered a yacht as a surprise for my husband whilst we were visiting Dubai on the 7th September 2015 and very nearly missed our booking due to sleeping through the alarm. After a quick phone call, your staff were very attentive and helpful. The employees I interacted with from start to finish, including Costa Avdeevskii , Captain Pradeep and the crew Anbazhagan Ramalingam, Priyesh, were very knowledgeable about your company and the boats available and seemed genuinely interested in helping me fulfil a special day rather than just being focused on making a quick sale. Because of their efforts, I was able to offer my husband - in his words ''the best day of his life'' and I am very satisfied with what you guys offered. Upon my next trip to Dubai I will be booking another charter, as well as recommend it to others. Please let the team know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued. I look forward to visiting Xclusive Yachts again in the not too distant future.
