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See what our valued clients have to say about our service!
Lorene
I have just returned to snow in the UK unfortunately! We all had an amazing day and all of the crew were extremely accommodating with all round excellent service. I really appreciate the voucher that you have given us, we will be sure to revisit next year for another truly memorable day!
Utpal
We had wonderful time on the trip we took on your yacht Xclusive 10 with our family. I would like to especially thank the captain and the crew of the yacht for all the help they provided in getting my handicapped father on board. They ensured our safety all the time and gave us chance to really relax and enjoy the wonderful scenery both during the day time and at night. We took a plunge in the ocean, sat on the front deck while the captain navigated towards Jumairah Beach at full throttle, and enjoyed the beautiful sunset with songs and little dance on the top deck. Highlight of the trip was our return back to the marina after dark, where we enjoyed the beautiful lighting of the promenade as the captain slowly brought us in. The yacht was very well appointed. The crew took care of our snacks and drinks and provided towels for clean-up after dip in the ocean. We had people of all age groups - from 78 years to 5 years and everyone enjoyed this so much. This was clearly the highlight of our trip to Dubai!
Louise
I would like to take this opportunity to say the customer service from your company when our yacht hire had to be rescheduled due to bad weather was great, everyone I spoke to on the phone was polite, courteous and apologetic even though it was out of their control. The crew on the day were brilliant and extremely polite and helpful. We couldn't of been happier with our experience and I personally will be highly recommending your company to anyone I know living or visiting Dubai.
Virginia
I'd like to extend a warm "thank you" to your entire team. Omar was very responsive during the booking process. My group and I had a pleasant cruise and felt safe. I appreciate the safety precautions taken by our captain and his photo-ops. Thank you for accommodating our payment methods and tardiness. I will certainly book with your company again and will send friends your way as well. All the best,
Alison
We very much enjoyed our trip with Captain James and Elaiyaraja who explained all the safety aspects and the planned route. We were given cold soft drinks as soon as we boarded and snacks. As you may know there was a very special engagement proposal on board. We can all say that the whole trip exceeded our expectations, from the Rolls Royce Phantom collection from our hotel to the red roses, petals, balloons, cake and grape drink. It was more than perfect. There was absolutely nothing the crew could have done to improve, it was more than perfect. We were looked after from the moment of being greeted on the steps and whilst on board, constantly being asked if we needed anything and being supplied with cold drinks, We felt that the whole trip showed professionalism. Adam Raj helped me so much by email and telephone to organise everything down to the last detail. Very much appreciated when I was many miles away in England and at such short notice. Thank you so much for the discount voucher. Jennifer and Kieran have decided to honeymoon back in Dubai, so when the date is booked, they would love to join you again. I will ask my daughter, when we return to England, to put feedback on the internet, as I don't use Facebook etc. Once again, a very very big thank you. Everything you all did as a team was very much appreciated. We have marvellous pictures and memories of our Xclusive Yacht experience.
