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See what our valued clients have to say about our service!
Fiona
Thank you very much for your email and apologies for my delay in replying. I wanted to write immediately to say that the entire trip was absolutely superb. I have been on several yacht parties whilst in Dubai, it is one of my favorite things to do, but this was by far the best I have ever experienced. The staff were utterly brilliant, they could not have been more attentive, helpful and engaging. Customer service is notoriously poor in this city, so it was particularly wonderful to find such high quality from Xclusive Yachts. The trip was for a birthday party and I had been terribly let down by several cancellations (which cost me somewhat financially) from other Yacht charter companies but my sadness and frustrations were quickly blown away as soon as we set sail with Xclusive. The Captain took us on a great route and was happy to accommodate our suggestions. The staff handled all of the cooking and hosting, which allowed me to relax and enjoy myself – which I didn't think would be the case. All of my guests commented on how wonderful the staff were, no one had to wait long to have a fresh drink or food. I was incredibly impressed with the whole team and myself and my friends will certainly be coming back to you for future trips – I don’t think I would want to go on another yacht. I would 100% recommend the yacht and the staff to all of my friends and colleagues – and given that I work in Marketing that is a lot of people! Please pass on my huge thanks to the staff for a thoroughly wonderful day.
Anna Copperwhite
I would like to commend your company and all of Captain Edison’s staff for a most amazing day, the staff on board could not have been any more attentive, Damika especially provided an outstanding service on the day. What you are currently doing I would say does not need any changes at all. 200% satisfaction from all the Whittaker and Co staff.
Anna Copperwhite
I would like to commend your company and all of Captain Edison’s staff for a most amazing day, the staff on board could not have been any more attentive, Damika especially provided an outstanding service on the day. What you are currently doing I would say does not need any changes at all. 200% satisfaction from all the Whittaker and Co staff.
Troy Gilham
I wanted to say a big thank you to xclusive yachts for last Friday, all of the guest had a fabulous time and were impressed with the professionalism of the staff. I want to say a very big thank you to Captain Eddison and his crew, they were really incredibly good and made sure all of our needs were taken care of. Please pass on a thank you and congratulate them on making our trip so fantastic. All of the services offered were perfect, I have no negative feedback at all, and can only suggest you keep doing the great job you all are. This is the second time I have rented from xclusive yachts, and already we have two more dates planned for September and October. Thanks again and I look forward to seeing you all again soon.
Dr. Danielle Arnold Calhoun
My friends and I had a great time on our yacht cruise with Xclusive Yacht Company on June 28, 2013. We plan to definitely use your company in the future. Cha was excellent in assisting me with planning the cruise, responding to emails, and providing all the necessary information to make confirm payment. Captain Edwin and his crew members also did an awesome job taking care of all of our needs on the boat. We were very happy with Xclusive Yacht Company. Thank you very much.
