Thank you very much for your email and apologies for my delay in replying. I wanted to write immediately to say that the entire trip was absolutely superb. I have been on several yacht parties whilst in Dubai, it is one of my favorite things to do, but this was by far the best I have ever experienced. The staff were utterly brilliant, they could not have been more attentive, helpful and engaging. Customer service is notoriously poor in this city, so it was particularly wonderful to find such high quality from Xclusive Yachts. The trip was for a birthday party and I had been terribly let down by several cancellations (which cost me somewhat financially) from other Yacht charter companies but my sadness and frustrations were quickly blown away as soon as we set sail with Xclusive. The Captain took us on a great route and was happy to accommodate our suggestions. The staff handled all of the cooking and hosting, which allowed me to relax and enjoy myself – which I didn't think would be the case. All of my guests commented on how wonderful the staff were, no one had to wait long to have a fresh drink or food. I was incredibly impressed with the whole team and myself and my friends will certainly be coming back to you for future trips – I don’t think I would want to go on another yacht. I would 100% recommend the yacht and the staff to all of my friends and colleagues – and given that I work in Marketing that is a lot of people! Please pass on my huge thanks to the staff for a thoroughly wonderful day.
06 Dec 2013 78ft Yacht